Terms and Conditions

1. App Purpose and Functionality:

Pager Hero is a Slack integration designed to function as a pager for incident management. Users can create rotations, configure on-call teams, and react to incidents within their infrastructure by paging their team directly from Slack.

2. User Accounts and Registration:

Users are not required to create separate accounts for Pager Hero. The app operates seamlessly within Slack workspaces, and users can install the app directly.

3. User Responsibilities:

Users are responsible for managing their own Slack workspace permissions and ensuring that only authorized team members have access to the app's features. Users must comply with Slack's terms of service in addition to these terms and conditions.

4. Content Policies:

Users are solely responsible for the content they transmit throughPager Hero within the Slack platform. Any misuse, abuse, or violation of intellectual property rights is strictly prohibited.

5. Privacy Policy:

Pager Hero may use user email and phone information for alert notifications related to incident management. By using the app, users consent to receive notifications through these channels. User data, including email and phone information, will be handled in accordance with Slack's privacy policy and will not be shared with third parties.

6. Security Measures:

Pager Hero employs industry-standard security measures to protect user data within the Slack platform. However, users are encouraged to review Slack's security policies as well.

7. Free Trial and Pro Plan:

Pager Hero offers a free trial period during which users can access premium features. The duration of the free trial will be clearly communicated during the trial sign-up process. Users may choose to subscribe to the Pager Hero Pro Plan to continue accessing premium features after the free trial period expires. Details about the Pro Plan, including pricing and features, can be found on the Pager Hero website.

8. Payment and Transactions:

Subscribers to the Pro Plan will be subject to the specified payment terms outlined on the Pager Hero website. Payments are processed securely through the chosen payment method, and users are responsible for keeping their payment information up to date.

9. Termination of Accounts:

Users may uninstall Pager Hero from their Slack workspace at any time. Pro Plan subscribers can cancel their subscription through thePager Hero website following the outlined procedures.

10. Intellectual Property:

All intellectual property rights related to Pager Hero belong to the app's developers. Users are granted a limited, non-exclusive, and non-transferable license to use the app within their Slack workspace.

11. Dispute Resolution:

Any disputes or issues related to Pager Hero will be resolved in accordance with Slack's dispute resolution processes.

12. Updates to Terms and Conditions:

Users will be notified of any updates to these terms and conditions through the Slack platform or by email.